zammad/zammad

Zammad

Helpdesk and ticketing.

Open sourceActiveAn afternoon

“Zammad is a web based open source helpdesk/customer support system.” — from the project

The license, in plain English

License: AGPL 3.0 · OSI-approved
Use it at work?: Yes, internally and for services.
Share your changes?: If you modify it and let others use it over a network, you must publish your changes.

Our reading, not legal advice — the repository’s LICENSE file is the source of truth.

Customer support across chat, email and social.

Shared inbox helpdesk in PHP.

A modern CRM the community builds.

Modular business apps: CRM, accounting, inventory and more.

Full ERP for manufacturing, distribution and services.

Composable commerce engine.